Welcome to Arusha Soft ("Arusha Soft", "we", "us", or "our"). We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner.

This Privacy Policy describes how we collect, use, disclose, store, and protect information when you visit our website or use any game, application, or digital service developed, published, or operated by Arusha Soft.

This Privacy Policy applies to all current and future products and services provided by Arusha Soft across Android, iOS, Windows, Web, Steam, and other supported platforms.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Introduction

Arusha Soft develops and publishes various games, applications, and online services. Depending on the product you use, certain features and data processing activities may differ.

Some products may offer user accounts, online functionality, advertisements, in-app purchases, or integrations with third-party services. Not every product will include all of these features.

This Privacy Policy is intended to provide a general framework covering all Arusha Soft products and services unless otherwise stated.

2. Information We Collect

Depending on the Services you use, we may collect the following categories of information:

Information You Provide

• Username or display name
• Email address
• Account registration information
• Customer support communications
• User-generated content

Automatically Collected Information

• IP address
• Device identifiers and Device ID
• Operating system and device model
• Browser and platform information
• Language and regional settings
• Gameplay and usage information
• Crash reports and diagnostic data
• Analytics and performance information

Purchase Information

If a product includes purchases or subscriptions, we may collect:

• Purchase history
• Transaction identifiers
• Subscription status
• Payment confirmation information

Please note that we do not directly collect or store complete payment card information. Payments are processed by authorized third-party payment providers and platform operators.

3. How We Use Your Information

We may use the information we collect to:

• Provide and operate our Services.
• Create and manage user accounts.
• Improve gameplay and user experience.
• Deliver customer support.
• Process purchases and subscriptions.
• Maintain and improve our products.
• Detect and prevent fraud or abuse.
• Monitor performance and fix technical issues.
• Perform analytics and research.
• Personalize certain features and content.
• Deliver advertisements where applicable.
• Comply with legal obligations.
• Develop new games, applications, and services.

We only process information when it is reasonably necessary for legitimate business purposes or where permitted by applicable law.

4. Third-Party Services, Advertising & Cookies

Our Services may use third-party technologies and providers to support functionality and improve user experience.

These services may include:

• Analytics providers
• Advertising networks
• Payment processors
• Authentication services
• Cloud infrastructure providers
• Platform services
• Customer support services
• Crash reporting tools

Examples of providers may include, but are not limited to:

• Google
• Apple
• Valve (Steam)
• Firebase
• Unity
• AppLovin
• Meta
• Amazon Web Services (AWS)
• Cloudflare
• Other trusted partners

Some of our products may display advertisements or include in-app purchases.

We may also use technologies such as:

• Cookies
• Software Development Kits (SDKs)
• Local storage technologies
• Advertising identifiers
• Analytics tools

These technologies help us:

• Operate and secure our Services.
• Improve product performance.
• Remember user preferences.
• Analyze usage patterns.
• Deliver and measure advertisements.
• Provide certain online features.

The third-party services integrated into our products are subject to their own privacy policies and practices.

5. Children's Privacy

Some of our games and applications may be available to users under the age of 13.

We are committed to complying with applicable children's privacy laws, including:

• Children's Online Privacy Protection Act (COPPA)
• GDPR-K and other applicable European regulations
• Other relevant international privacy requirements

Where required by law, parental or guardian consent may be obtained before collecting personal information from children.

Parents or legal guardians may contact us to:

• Request information regarding their child's personal data.
• Request correction of information.
• Request deletion of personal data.

6. Data Sharing and International Transfers

We do not sell users' personal information.

We may share information with trusted service providers when necessary to:

• Provide our Services.
• Process payments and purchases.
• Deliver advertisements.
• Perform analytics and diagnostics.
• Maintain product functionality.
• Comply with legal obligations.
• Protect our rights and users.

Your information may be transferred to and processed in countries outside your country of residence, including countries where our service providers operate.

Where applicable, we implement appropriate safeguards for international data transfers in accordance with relevant data protection laws.

7. Data Security and Retention

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we take appropriate steps to protect your information, no method of electronic storage or transmission over the Internet is completely secure.

We retain personal information only for as long as necessary to:

• Provide our Services.
• Fulfill legal obligations.
• Resolve disputes.
• Maintain security and fraud prevention measures.
• Enforce our agreements.

Retention periods may vary depending on the type of information collected and the specific Service being used.

8. Your Rights and Data Deletion

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing activities.
• Withdraw consent where applicable.
• Request a copy of your personal data.
• Submit privacy-related inquiries or complaints.

Users may also request:

• Account deletion.
• Personal data deletion.
• Removal of specific information associated with their account.

To submit a privacy or data deletion request, please contact us using the information provided below.

We may request reasonable verification of account ownership before processing certain requests.

Certain information may be retained when required by law or for legitimate business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our products and services.
• Legal or regulatory requirements.
• Improvements to our privacy practices.

Any modifications will become effective upon publication unless otherwise specified.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy or our privacy practices, please contact us:

Arusha Soft
Website: https://arushasoft.com/
Email: [email protected]
Country of Operation: Germany

If you wish to request account or data deletion, please contact us by email and include sufficient information to help us identify your request.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.